VITA - IT Automation - Complete

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TechnologyUS Complete revolutionizes the way your systems are managed

TechnologyUS Complete builds automation into the systems deployment and management process by mirroring best practices associated with the provisioning of services, automating repetitive work by machine-driven tasks and processes.

The benefits of this unique approach to real-time, web-based IT task and process management are:

  • Provides a self-managing distributed virtual VPN without the complications of managing VPN software, enabling immediate access to all "hooked" IT assets from a single Website that supports human tasks and machine processes.
  • Provides a cost-effective solution for managing, controlling, analyzing, planning and administering transaction-oriented IT business functions such as anti-spyware deployment and maintenance.
  • Exploits the best of the latest technology—including patented connection algorithms, patented Virtual System Administration "VSA" methods, MS IIS, SQL Server, TCP/UDP and other technologies.
  • Allows companies to utilize TechnologyUS Complete technology to maximize staff productivity.
  • Provides a "one-touch" approach to process management, reducing processing errors, ensuring compliance with procedures and increasing the flexibility of managing transaction intensive tasks in the IT department.

The TechnologyUS Complete agent (PC and Mac) provides a non intrusive, non evasive and seamless OS service addition. This light-weight agent initiates all communications back to the server. Since the agent will not accept any inbound connections, it is impossible for a third-party application to attack the agent from the network.

Enterprise Class Security

TechnologyUS Complete allows companies to securely take charge of their infrastructure and transparently and remotely manage servers, desktops, mobile devices (notebooks and handhelds), home-based desktops and embedded systems—all from a central management console. The solution is ideal for growing and distributed businesses around the globe that want to streamline systems management and automate IT operations.

Firewalls

TechnologyUS Complete does not need any input ports opened on client machines. This lets the agent do its job in any network configuration without introducing susceptibility to inbound port probes or new network attacks.

Encryption

TechnologyUS Complete protects against man-in-the-middle attacks by encrypting all communications between the agent and server with 256-bit RC4 using a key that rolls every time the server tasks the agent (typically at least once per day). Since there are no plain-text data packets passing over the network, there is nothing available for an attacker to exploit.

Secure and Reliable Web Access

Administrators access the TechnologyUS Complete server through a Web interface after a secure logon process. The system never sends passwords over the network and never stores them in the database. Only each administrator knows his or her password. The client side combines the password with a random challenge, issued by the TechnologyUS Complete server for each session, and hashes it with SHA-1. The server side tests this result to grant access or not. This unique random challenge protects against a man-in-the-middle attack sniffing the network, capturing the random bits and using them later to access the TechnologyUS Complete server.

  • Patch Management Software
  • Computer Inventory
  • Cross Platform Support
  • Remote Desktop Management
  • Network Monitoring
  • Help Desk and Trouble Ticketing
  • Software Deployment
  • Integrated Reports
  • Network Policy Enforcement
  • Maximum Security
  • Flexible Web-Based Administration
  • Endpoint Security
  • Backup and Disaster Recovery
  • User State Management

To learn more about our VITA Complete please call 858.427.4464 or request a demonstration.

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